BetterWorld Telecom

About BetterWorld Telecom

Started in 2003, BetterWorld Telecom is the leading business to business telecom carrier focused on serving businesses and organizations that have social and sustainable missions. They provide customized solutions including: internet, voice, virtual pbx and unified communications. Betterworld has over 1,000 customers in 35 states, serving more than 50,000 employees on a daily basis. Customers save an average of 23% off other major providers and their service is backed up with a 100% guarantee of satisfaction for each month of service.

We believe in business as the lever of change in society - - to achieve this and create critical mass, we must bond together to create a new economy with a new set of rules. The B Corporation designation and group is just such a vehicle that will help this dynamic come to fruition.

BetterWorld Content

BetterWorld Telecom donates 3% of their revenues and has given literally thousands of hours of their time towards organizations that support children, education, the environment and fair trade.

The Change We Seek™

BetterWorld Telecom seeks to be an example to other businesses. If they can make a social and sustainable business model work in telecommunications, it can be done in any business.

BetterWorld is a democratically run company and employees volunteer at least one-half day each month to non-profit causes in their communities. They are also a donation partner with TechSoup Global, providing donated products and discounted services to nonprofits.

BetterWorld is committed to a level of accountability and service unusual in the telecoms industry. They do this through five customer promises: a satisfaction guarantee, exceptional personalized service, fast live help, consistent follow up, and management accountability.

 

 

 

Founding B Corporation

BetterWorld Telecom

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Summary:

Certified: June 2007
  Points Earned % Points Available
Governance » 15.7 73.7%
Workers » 24 48%
Community » 28.1 44.9%
Environment » 14.9 57.3%
Composite B Score 82.7
  • >80 out of 200 is eligible for certification
  • >60% points available = Area of excellence

Highlights:

From B Impact Assessment

Consumers: 95% of customers are sustainable businesses and nonprofits

Environment: Over 50% of office supplies come from recycled materials,

Employees: All employees paid a living wage; Covers >80% of health insurance premiums for employees and their families

Community: More than 75% of employees take paid time off for community service, >10% of suppliers located in low-income communities

Case Studies and Reports

• Consumer Case Study on Price Efficiency Go»
• BetterWorld Telecom's CSR Reports Go»

News

• Video: Matt Bauer on "Telecoms Should Be Green Leaders" Go»
• BetterWorld Earns WorldBlu's 2011 list of Most Democratic Workplaces Go»
• BetterWorld Helps Obama Campaign Win 7 Battleground States Go»
• Partnership with Bainbridge Graduate Institute on Open Work & Telegreening Project Go»