Operations Lead

B Corp: 


Philadelphia, PA

Job Type: 

Full Time

Job Title: Operations Lead

Job Description:

Overview: About Praxis

Praxis Consulting Group is an employee-owned organization development consulting firm based in Philadelphia with a diverse regional and national client base. We work with employee-owned and mission-driven for profit businesses and nonprofit organizations in a range of service areas. Our focus is on developing leadership capacity within our client organizations and maximizing the potential of shared ownership as a driver of organizational success and sustainability. Praxis is committed to these same goals internally and strives to embed our values in both our policies and practices to create a workplace that is based on mutual respect, responsibility and excellence. Praxis is a founding B Corp and registered Benefit Corporation in the state of Pennsylvania.

Mission Statement: 

We believe that mission-driven organizations with broad engagement and ownership contribute to a more just, equitable and sustainable society.  We strengthen productive workplaces where people are empowered and share in the value they help create. We develop leaders, build effective teams, and guide organizations to create lasting impact and enduring value.

General Purpose and Scope of Position:

The purpose of this position is to lead and improve our operational systems and processes in support of our mission and the work of our consultants; ensure the effective oversight and management of Praxis’ business operations (HR, Financial, IT, Risk Management), and potentially provide Marketing planning support.

Praxis is seeking a versatile and responsible full-time experienced operations professional to enhance staff effectiveness and to manage office operations, including responsibility for financial oversight and reporting, risk management, HR, IT and marketing support. The ideal candidate will have excellent communication, people and organizational skills, be flexible and responsive to the needs of both internal and external stakeholders, and enjoy working in a fast-paced, collaborative, and supportive work environment. S/he will be a detail-oriented problem solver, while also able to hold a “big picture” overview of how the pieces fit together in a professional services setting. 


  • Financial Management: understand and have demonstrated skills in fiscal management; including AP/AR, Payroll, Revenue and Cash Flow monitoring, Forecasting and Analysis, particularly at Year End.  
    • A/R and A/P: provide quality control oversight of A/P and A/R functions
    • Reporting: regularly integrate and analyze financial metrics from multiple data sources; help us streamline our financial tracking and analytical systems; prepare year end analysis (e.g. project profitability, utilization rates, revenue by segment and service, etc.)
    • Annual Budgeting: collaborate on annual budget preparation
    • Payroll management
    • Taxes: manage tax filing process with accountant. (provide required documents, prepare 1099's for subcontractors, make sure tax forms are properly signed, payments included and submitted on time, etc.)
  • Risk Management
    • Legal Documents: in consultation with counsel, review legal documents, e.g. contracts, Non Disclosure Agreements, and raise any areas of potential concern, etc. Draft subcontractor agreements, client letters of agreement, etc. to assist consultants in assuring consistency of agreements
    • Insurance: manage and maintain appropriate levels of business and professional liability insurance
    • Regulatory Compliance: ensure compliance with state regulations- filings, registrations, etc. for states where Praxis files tax returns.
  • IT ‘Lite’ and Office Systems
    • Help Desk: able to be “the person on the ground” for “quick fix” day to day computer/software issues and manage relationship with outside IT support vendor
    • Software/Hardware: able to monitor our use of software and hardware holistically and recommend process improvements and firm wide tools
    • Office Productivity Apps: administer/manage G Suite, Office 365, Dropbox and other applications
    • Communications Infrastructure: research and recommend phone system to replace current; manage mobile phone/broadband equipment and plans
  • Marketing (preferable but not required)
    • Overall Marketing Strategy: responsibility for coordinating overall marketing strategy for marketing segments in collaboration with Segment Leads and Marketing Manager
      • Can quickly understand the markets we’re in
      • Strong branding and aesthetic sensibilities
      • Strong technology skills relative to marketing (e.g. social media)

Skills and Personal Characteristics

The ideal candidate will be:

  • Aligned with our commitment to shared ownership, social and economic justice and environmental sustainability
  • Attentive to detail and accuracy
  • An excellent communicator, both verbal and written
  • A highly-organized systems thinker, able to manage multiple tasks with a steady, calm manner
  • Easy-going with a sense of humor
  • A collaborative team player willing to pitch in wherever needed
  • A problem-solver
  • Proficient in Quickbooks Online accounting software
  • A power Excel user (e.g. Pivot tables, financial modeling, etc.)
  • Familiar with basic accounting principles
  • Proficient in Microsoft Word and PowerPoint
  • Familiar with Google Apps/G Suite for Business
  • Proficient in time management and able to prioritize tasks effectively
  • Comfortable with technology and open to learning new programs


  • 5-10 years’ experience in office and financial management required
  • Experience in a professional services setting strongly preferred 

We offer:

Competitive salary and excellent benefits including: medical, dental, and vision coverage, employer funded retirement plan, generous PTO, long-term disability insurance, profit-sharing, and professional development opportunities. In addition, all Praxis employees are given a path to ownership and are supported to grow and excel professionally and personally.

Praxis is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender (including gender identity and sexual orientation), national origin, age or disability.

To Apply:

We value diversity and inclusion and encourage all qualified people to apply. If you require any accommodation in the recruitment process, please contact us with the “Need Help” button in the online application.

Please apply here: https://www.fitzii.com/apply/17743?s=bc