Mills Office Productivity

Office Supplies

Vancouver, British Columbia

Canada

mills.ca

About Mills Office Productivity

Mills Office Productivity  has taken care of British Columbia’s office supplies needs since 1949. Founder Don Mills set out from his parents’ home at the age of 19 to become the youngest person in Canada to establish a commercial stationery company. The company was Mills Printing Stationery Co. and today, as Mills Office Productivity, it continues to be a visionary family business thriving as one of the largest locally owned office supply providers in British Columbia. Brad and Blair Mills have carried on their father’s legacy of care and determination while executing a vision of commitment to social and environmental responsibility.

Mills' social responsibility management practices are based on the principle that businesses have an important role to play in addressing social interests and sustainable development goals of their community.   Mills, located in Vancouver’s Downtown Eastside, embraces its community leadership and gives back by actively engaging with social enterprises (HAVE Café ), unique hiring practices (Fast Track to Employment), and through sponsorships and donations to initiatives, foundations, and charities that aim to instill real and permanent improvements to the lives of disadvantaged community residents.

Environmental Leadership is a priority and a long standing tradition at Mills. By working closely with its family of customers, employees and suppliers, the company brings to life a vision of environmental responsibility and care that encourages and supports sustainable practices in office productivity. Mills is Vancouver’s first office supply business to be carbon neutral and as of 2014 is Climate Smart Certified.  It’s also the first business partner of cycle-based distribution initiative Shift Urban Cargo, first business in Canada to own the eStar-EV 100% electric delivery truck, and a leader in bringing innovative green products to market.

As a result of Mills’ environmental and sustainability efforts, Mills was selected as the keystone provider of office supplies for the 2010 Olympic and Paralympic Games and awarded the 2010 Greenest Reseller in North America awarded by The Proficiency Index, an industry think-tank that recognizes the industry leader in carbon emission reduction, recycling programs, sustainability, community care and ethical behavior.

Mills Office Productivity  was recognized with the Better Business Bureau Community Excellence Award in 2014, thanks to the company’s constant social initiatives, specifically their efforts with H.A.V.E Cafe, Dress for Success and LOCO, B.C.

Because of their ongoing Sustainability innovations, The City of Vancouver awarded Mills with the 2014 Business Innovation Award - Green Category.  The Blue Box program, created as a full cycle initiative that helps customers reduce CO2 Emissions, lower the company’s cardboard box usage and collect more recyclables is just one of the Sustainability programs that helped Mills be recognized with this award. 

Mills is constantly striving to be the leader when it comes to Corporate Social Responsibility – it is who we are. Many companies believe that their environmental responsibility is based mainly on the products they carry, or only act when being green meets their bottom line. By becoming a member of the B Corp Community, we want to show our customers our commitment to the environment and the local community that we operate in.
 

The Change We Seek®

As a company, Mills is always looking to improve its business practices and the effects they have on the environment. Mills has made a commitment to reduce its greenhouse emissions by 33% by the year 2020. Mills will accomplish this by continuing to green their delivery fleet and focus on local sourcing of their products whenever possible.

 

What makes us a better company?

B Impact Report

Certified since: 

April 2012
Summary:

Company Score

Median Score*

Environment

Environment

The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.

26
7
Workers

Workers

The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.

25
18
Customers

Customers

The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).

N/A
N/A
Community

Community

The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.

51
17
Governance

Governance

The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

13
6
Overall B Score
116
55

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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Company Highlights: 

Governance: Worked to develop social and environmental standards; 50% owned by minority populations

Community: 63% of suppliers are local; >800 community service hours logged by employees 50% owned by minority populations

Environment: Work with suppliers to reduce energy consumption; >50% emissions off-set with carbon credits; 50% waste reduced through product

Employees: all workers paid >25% above living wage; 100% workers receive bonus; Pay >80% health insurance premiums for workers and families

 

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