Solutions for Progress

Tax and benefit application assistance for low to moderate income populations

Philadelphia, Pennsylvania

United States

About Solutions for Progress

Solutions for Progress (SfP) is committed to helping families sustainably move out of poverty through the practical application of innovative technology and public policy.

Since its founding in 1992, Solutions for Progress has combined policy expertise and innovative technology to solve social and economic problems. Its signature product, The Benefit Bank® online service ( is revolutionizing how low- and moderate-income Americans are able to access work and income supports including tax credits and refunds, student financial aid, and benefits such as food, medical, cash, heating, and disability assistance.

TBB™ is unique as it functions as a benefits eligibility screener, a benefits application filer and as IRS-certified tax assistance and filing service. It is tailored to the needs of each state’s residents and geared to deliver both paper and electronic filing options for each offering. TBB’s unrivaled sophistication in eligibility screening ensures that clients know with confidence which benefits they can count upon receiving and, as an expert system, it helps them maximize the benefits and tax refunds they can secure.

SfP currently operates a statewide service in Arkansas, Florida, Indiana, Kansas, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina and Texas, with new states being added in 2012. SfP’s expert staff works under one roof to provide research, analysis, programming, development, updating, training, help desk, and marketing services.

We became a B Corp to formalize the triple-bottom-line model we have followed since our founding, and to join the B Corp community of socially and environmentally conscious enterprises. We hope to learn from and contribute to this exciting movement.


The Change We Seek®

SfP’s mission is to break down barriers that prevent eligible low-and-moderate income Americans from receiving the help they need to ensure economic stability. SfP seeks this change by partnering with nonprofit affiliates in many states and many sectors. Each of these partners brings its own expertise and focus -- nutrition, education, health -- to the table, and may collaborate in turn with social service agencies and other local stakeholders.

TThe Benefit Bank online service is always free at point of use -- no consumer can be charged for using the service. That fact, together with the simple question and answer format, make it appropriate for use by both volunteers and professional staff at a wide range of community and faith-based organizations, as well as in job-training, schools and community colleges, prison reentry points, health and mental health agencies. TBB is structured to address the needs of a wide range of user communities, providing services that address their specific needs while opening a window on the full set of bundled work and income supports that are available to assist individuals and families to sustainably rise out of poverty. A self-service version is also available.

Government agencies and their workers also benefit from The Benefit Bank because applications and tax documents are accurate, complete, well-documented and, whenever possible, submitted electronically.

What makes us a better company?

B Impact Report

Certified since: 

January 2012

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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Company Highlights: 

Governance: >75% of management evaluated yearly in writing on their performance; Publish annual report detailing mission-related performance; Work to develop social standards within industry

Workers: Cover >80% health insurance premiums for workers & their families; All workers paid at least 60% more than living wage; 20% of workers participated in external professional development and learning programming; >80% employee satisfaction/engagement

Community: Bank with local, independent institution; Offer facilities for community gatherings; Give preference to local, sustainable & fair trade suppliers

Environment: Some facilities constructed to green building standards; All facilities located within 1/2 mile of public transportation; Office wide recycling program