Turnstile Tours

Tours, Research & Content Development, Tour Consulting

Brooklyn, New York

United States


About Turnstile Tours

Turnstile Tours works with community and industry partners to support, create, and operate unique, interactive, and rigorously researched place-based tours and programs. Tours bring together out-of-town visitors, community residents, and people of all ages and abilities to explore the inner-workings of the urban landscape, on topics ranging from street vending and public space to waterfront history and urban manufacturing. All programs seek to elevate and support the work of partner organizations, and Turnstile Tours has committed to contribute at least 5% of all public tour ticket sales to designated nonprofit organizations and the communities they serve. Turnstile also works behind the scenes with clients and partners to build capacity for public programming by supporting research, training, operations, and place-based programming. Across all of these activities, Turnstile Tours’ core commitments include:

  • Conduct original research
  • Contribute to public history
  • Encourage cooperative learning and foster an atmosphere of mutual respect and inclusivity
  • Support non-profit partners

All regular public tour programs are offered in partnership with local nonprofit organizations. For example, at the Brooklyn Navy Yard, a city-owned industrial park, Turnstile Tours offers theme-based tours on architecture, manufacturing, urban ecology, and the World War II history of the site on behalf of the Yard’s visitor, employment, and exhibition center. In Manhattan, Turnstile works with a street vendor advocacy organization to offer tours that not only let visitors taste the diverse foods at New York City's food carts and trucks, but also teach them about the inner workings of the industry, regulations affecting vendors, and their daily challenges. Other current programs explore the past and present of another city-owned industrial facility, the Brooklyn Army Terminal, as well as Prospect Park, and the Essex and Moore Street Markets, two historic city-owned retail food markets.

Turnstile Tours was incorporated as a New York-registered Benefit Corporation because working in the tourism and travel industry, we have always felt a great responsibility to document and share the stories of lesser-known communities and histories in a respectful and thoughtful manner. Having a mission-focused corporate structure helps us maintain accountability and transparency to our stakeholders and community partners. As part of our obligations as a Benefit Corporation, we chose to become a B Corp because it offered the best support to help us navigate the assessments and reporting, and it opened up to us a great network of like-minded companies, many of which we now collaborate with.

The Change We Seek®

Turnstile Tours’ mission is to advance public knowledge about the meaning of place, foster connections and understanding between people of diverse backgrounds, and inspire and reflect a culture of community participation through providing welcoming, well-researched, inclusive, and engaging experiences and resources to people of all ages and abilities. Tours, research, and public programs are just a first step in engaging and informing people so that they can take part in responsible stewardship of our local communities, public resources, environment, and cultural and historical inheritance.

What makes us a better company?

B Impact Report

Certified since: 

January 2015

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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