ResolutionCare Network

Healthcare - Palliative Care

Eureka, California

United States

About ResolutionCare

ResolutionCare is a people powered, technology-enabled palliative care initiative providing services in the home via a combination of telemedicine and face-to-face home visits to the seriously ill in rural, underserved counties in Northern California and beyond. Founded by Dr. Michael Fratkin, MD, ResolutionCare is an innovative palliative care provider and a leader in the palliative care movement. Palliative care focuses on quality of life and provides relief from the symptoms and stress of serious illness.

ResolutionCare is committed to delivering high-quality, person-centered support. By recognizing that people are more than their bodies and more than their diseases, the team at ResolutionCare is able to bring humanity back into healthcare. The highly skilled, trans-disciplinary team consists of doctors, nurses, social workers, community health workers, and a chaplain who address the needs of the people they care for, mind, body, and spirit. An informal motto at ResolutionCare is, “We do what makes sense.”

ResolutionCare utilizes a value-based payment system to help create meaningful value for the people they care for. The combination of value-based payment, home visits, and telemedicine allows the organization to focus their work on soulful, person-centered care. This is the heart of ResolutionCare.

We became a B Corp to lock in our social mission, to ensure that through the development of our business one thing remains constant - our commitment to deliver capable, compassionate care to everyone, everywhere, as life approaches completion. Burnout is a persistent problem in the practice of medicine. ResolutionCare strives to combat burnout by creating better work experiences for our employees at all levels. Our culture emphasizes quality of life for both patients and staff.

The Change We Seek®

ResolutionCare believes that all people, everywhere, deserve kindness, skillful care, support, and presence as they grapple with serious illness in the completion of their lives or the lives of those they love.

For people living with serious illness, and for those people dedicated to serving them, navigating the healthcare system can be a difficult road to travel.

ResolutionCare has been diligently working to catalyze the healthcare industry to focus on the person, the human experience, during this difficult time. Since they have been actively working to be the change they wish to see in the world, becoming a Certified B Corp was a natural fit. ResolutionCare has mission lock on responsible financial performance, an unusual and inspiring work experience, and a sensitive footprint in this fragile world.

What makes us a better company?

B Impact Report

Certified since: 

December 2016

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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