True Impact

Social impact reporting tool

Brookline, Massachusetts

United States

About True Impact

True Impact is a web-based measurement tool and benchmarking network for the charitable sector. Donors and nonprofits use True Impact to measure the social impact of their grants, volunteerism, and other philanthropic investments, to demonstrate success and identify opportunities for improvement. True Impact integrates with any grants or volunteer management system.

We became a B Corporation because promoting this certification, and contributing to the resources of the B Corporation network, is a great complement to our own organizational mission to help the social sector become more efficient and effective.

The Change We Seek®

Our vision is a social sector that achieves greater impact through better data. Our mission is to promote more, and more successful, social investment by enabling donors and service providers to determine what works, and ways to do things better, through shared measurement and reporting.

What makes us a better company?

B Impact Report

Certified since: 

July 2008

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

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Company Highlights: 

Governance: True Impact has worked within its industry to develop social and environmental industry standards; provides a written customer protection policy.

Employees: All workers paid a living wage; wages increased over 15% in the last year; over 80% of all personal health insurance premiums covered by company; over 30 paid vacation days offered to all full-time workers.

Community: Majority of ownership located locally; employees receive more than 20 paid hours off per year for community service. 

Environment: Office-wide recycling program; 100% of company facilities located within 1/2 mile of public transportation.


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