E-commerce platform

Brooklyn, New York

United States

About Etsy

Etsy is a marketplace that fosters human connection by bringing together creative small business owners with buyers around the world looking for unique goods with a personal story. Etsy’s heart and soul is its global community: creative entrepreneurs who run their businesses in the Etsy marketplace, shoppers looking for things they can’t find anywhere else, manufacturers who partner with Etsy sellers to help them grow, and Etsy employees who build and nurture the marketplace. Etsy's mission is to reimagine commerce in ways that build a more fulfilling and lasting world. As of September 30, 2015, more than 1.5 million active sellers and 22.6 million active buyers used the platform in nearly every country in the world. In 2014, Etsy sellers grossed more than $1.93 billion in sales.

Etsy's Values:

  • We are a mindful, transparent, and humane business.
  • We plan and build for the long term.
  • We value craftsmanship in all we make.
  • We believe fun should be part of everything we do. 
  • We keep it real, always.

From its very beginning, Etsy has been a people-powered company with a social mission. Its business model relies on fostering a strong community of creative entrepreneurs -- to which its financial success and ability to grow is intrinsically linked. Etsy believes business has a unique opportunity and obligation to create value for people and the planet and the B Corp assessment is a framework that helps guide the company in its pursuit of creating long-term value for its stakeholders as its business continues to grow.

The Change We Seek®

Etsy aims to empower people in a way that changes the global economy at large. It envisions a world in which small businesses have significant sway in shaping the economy, local living economies are thriving everywhere, and people value authorship and provenance as much as price and convenience. Etsy is bringing heart to commerce and making the world more fair, more connected, and more fun.

What makes us a better company?

B Impact Report

Certified since: 

May 2012

Company Score

Median Score*



The Environment section of the Assessment evaluates a company's environmental performance through its facilities; materials, resource, and energy use; and emissions. Where applicable, it also considers a company's transportation/distribution channels and environmental impact of its supply chain. This section also measures whether a company's products or services are designed to solve an environmental issue, including products that aid in the provision of renewable energy, conserve resources, reduce waste, promote land/wildlife conservation, prevent toxic/hazardous substance or pollution, or educate, measure, or consult to solve environmental problems.



The Worker section of the survey assesses the company's relationship with its workforce. This section measures how the company treats its workers through compensation, benefits, training, and ownership opportunities provided to workers. It also focuses on the overall work environment within the company through management/worker communication, job flexibility and corporate culture, and worker health and safety practices.



The Customers section of the Assessment measures the impact a company has on its customers. The section focuses on whether a company sells products or services that promote public benefit, and if those products/services are targeted towards serving underserved populations. Questions in this section will measure whether a company's product or service is designed to solve a social or environmental issue (e.g. improves health, preserves environment or creates economic opportunity to individuals or communities, promotes the arts/sciences, or increases the flow of capital to purpose-driven enterprises).



The Community section of the survey assesses a company's impact on its community. The Community section evaluates a company's supplier relations, diversity, and involvement in the local community. The section also measures the company's practices and policies around community service and charitable giving. In addition, this section includes if a company's product or service is designed to solve a social issue, including access to basic services, health, education, economic opportunity, arts, and increasing the flow of capital to purpose-driven enterprises.



The Governance section of the Assessment evaluates a company's accountability and transparency. The section focuses on the company's mission, stakeholder engagement, and overall transparency of the company's practices and policies.

Overall B Score

80 out of 200 is eligible for certification

*Of all businesses that have completed the B Impact Assessment

*Median scores will not add up to overall

view full reports »

Company Highlights: 

Consumers: Core services support micro-businesses that make and sell handmade, vintage and craft goods; According to 2014 Seller Survey, 31% of Etsy sellers are from low income populations

Community: Has implemented local purchasing and hiring policies; Provides employees >20 hours of paid time off to volunteer; Corporate citizenship program that includes social impact programs that serve children from diverse backgrounds and adults from disenfranchised communities

Employees: Company’s healthcare plan covers >80% of health insurance premiums for employees and families, and domestic partner, civil union, and/or same-sex marriage spousal benefits; Offers 26 weeks of fully paid parental leave for new parents of any gender, regardless of family circumstance; 85% of Etsy employees answered that they were engaged in the 2014 happiness survey

Environment: Tracks, publicly reports, and sets reduction goals for carbon emissions from company operations including energy use, business travel, employee commuting and shipping from the Etsy marketplace; Implements waste reduction programs across all offices, globally, diverting more than 34,000 pounds of waste from landfills in 2014; Environmental purchasing policy applies aggressive sustainability standards to sourcing furniture, art and office supplies; Offers bicycle storage and maintenance service to support employees who commute by bicycle to work

Governance: Employee-led commission sets and champions company-wide sustainability goals; Formal training on the company’s social and environmental mission for new employees and on-going with existing employees

Etsy's Full B Impact Assessment - 2016
Etsy's Disclosure Questionnaire


B Lab FAQs

More on Etsy

  • Notes from Chad: Measuring Progress on Etsy’s Values Go »
  • Etsy Tax Disclosure Materials Go »



  • 2014 Progress Report Go »
  • 2014 Seller Survey Go »
  • 2014 Transparency Report Go »