Thomas Franks Ltd.
1.6
Oxfordshire, United Kingdom
March 2026
Event catering & related
Service with Significant Environmental Footprint
Bahamas The,
Belgium,
Canada,
Czech Republic,
Hungary,
Ireland,
Italy,
Lithuania,
Malta,
Poland,
Portugal,
Spain,
Switzerland,
United Kingdom
Thomas Franks is the leading family-owned catering partner with a global reputation for serving exceptional food from locally sourced produce. Founded by Frank Bothwell in 2004, the company now operates in 15 countries and employs more than 3,500 people. In 2022, Thomas Franks won the Best Employer Award and the Foodservice Caterer Award at The Cateys, and followed this up with the Health and Nutrition Award in 2023, and the Salesperson of the Year award at the Foodservice Cateys. Investors in People awarded the company platinum accreditation in 2025 and The Sunday Times included Thomas Franks in the top 10 of their Best Places to Work guide. Every member of staff is offered an individual assessment of their skills and a bespoke personal development plan, and internal training programmes led by Michelin-star chefs and experienced culinary directors have a 98% satisfaction rate. In 2019, the company launched The Thomas Franks Foundation with the ambition of eradicating food poverty. Since its inception, the Foundation has partnered with 300 charities to deliver more than three million meals to people in need across the UK and around the world.
Overall B Impact Score
Governance 15.1
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Workers 19.7
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.
Community 25.2
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.
Environment 16.5
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.
Customers 14.8
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.