4G Capital

Certified B Corporation
Headquarters

Nairobi, Kenya

Certified Since

September 2019

Sector

Service with Minor Environmental Footprint

Operates In

Kenya,

Mauritius,

Uganda

4G Capital has supported micro-enterprises in Africa since 2013, providing financial literacy training blended with working capital loans to help small businesses grow sustainably. 4G Capital’s proprietorial machine learning technology delivers high fidelity insights and due diligence from traditionally data dark sectors. Using mobile money, loans are accessed with either smart or feature phones. The funding provided is instant and 100% unsecured. Training is bespoke and delivered via mobile apps and face-to-face outreach. The high touch approach plus the funding and training combination provides small businesses with both the ways and means to grow, driving exceptional loan repayment rates (~95%), high customer loyalty (~81% repeat business), and an impressive Net Promoter Score (72+). The company vision is to empower the base of the pyramid by providing both best in class customer service and digitally delivered client-centric financial services and business tools to connect the African MSME economy. 4G Capital is on target to positively impact over one million people by 2020. Serving customers in Kenya, Uganda and Ghana, and having received multiple industry awards, 4G Capital is now scaling across the continent and expanding its suite of products and services.

Overall B Impact Score

Based on the B Impact assessment, 4G Capital earned an overall score of 136.4. The median score for ordinary businesses who complete the assessment is currently 50.9.
136.4
136.4 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 15.7

The Governance Impact Area evaluates a company's overall mission, engagement around its social and environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement3.0
Corporate Accountability3.0
Ethics3.9
Transparency3.2
+ Mission Locked2.5

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Workers 32.8

The Workers Impact Area evaluates a company's contributions to its employees' financial security, health and safety, wellness, career development, as well as overall engagement and satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Compensation & Wages11.0
Benefits8.4
Training & Education4.9
Worker Ownership1.1
Management & Worker Communication2.9
Human Rights & Labor Policy1.2
Occupational Health & Safety3.0

Community 26.5

The Community Impact Area evaluates a company's engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity, and inclusion; economic impact; civic engagement; charitable giving; and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Job Creation9.3
Diversity & Inclusion7.6
Civic Engagement & Giving3.7
Local Involvement2.5
Suppliers, Distributors & Product2.2

Environment 4.4

The Environment Impact Area evaluates a company's overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company's operations and, when applicable, its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Land, Office, Plant3.6
Inputs0.3
Outputs0.0
+ Green Lending0

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Customers 56.8

The Customers Impact Area evaluates a company's stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts and media products, serving underserved customers or clients, and services that improve the social impact of other businesses or organizations.

+ Portfolio Reporting2.3
+ Targeted for Investment3.2
+ Leadership & Outreach5
+ Investment Criteria6.9
+ Portfolio Management5.1
+ Serving in Need Populations34.1

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.



Previous Overall B Impact Scores

2019 Overall B Impact Score136.4

Additional Documentation

4G Capital Disclosure Report 2019


Best for the World

Each year, B Lab releases lists honoring the top-performing Certified B Corporations overall as well as within each Impact Area.


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