Quest

Certified B Corporation
Headquarters

Oost-Vlaanderen, Belgium

Certified Since

December 2019

Industry

Advertising & market research

Sector

Service with Minor Environmental Footprint

Operates In

Belgium

As an Impact Design Studio, Quest designs human-centered experiences, services and brands that tackle the social and environmental challenges of our times. Quest strictly selects its customers based on three simple criteria: the company has to be a non-profit, a B Corp or a company with B Corp potential. Those organizations can call Quest to (re)design and market their services, digital products (websites, apps) or brands. Quest will always use the principles of design thinking to find a solution that balances their goals and budget with the needs of their stakeholders. Quest's main capabilities include: Impact Design / Digital Product Design / Strategy & Business Design / Service Design / Branding / Research & Insights

Overall B Impact Score

Based on the B Impact assessment, Quest earned an overall score of 87.4. The median score for ordinary businesses who complete the assessment is currently 50.9.
87.4
87.4 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 7.9

The Governance Impact Area evaluates a company's overall mission, engagement around its social and environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement1.8
Ethics & Transparency3.6
+ Mission Locked2.5

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Workers 30.2

The Workers Impact Area evaluates a company's contributions to its employees' financial security, health and safety, wellness, career development, as well as overall engagement and satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Financial Security1.6
Health, Wellness, & Safety7.0
Career Development6.0
Engagement & Satisfaction6.8

Community 22.8

The Community Impact Area evaluates a company's engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity, and inclusion; economic impact; civic engagement; charitable giving; and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Diversity, Equity, & Inclusion4.2
Economic Impact10.0
Civic Engagement & Giving3.9
Supply Chain Management1.2

Environment 7.4

The Environment Impact Area evaluates a company's overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company's operations and, when applicable, its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Environmental Management4.1
Air & Climate0.6
Water0.3
Land & Life2.2

Customers 18.8

The Customers Impact Area evaluates a company's stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts and media products, serving underserved customers or clients, and services that improve the social impact of other businesses or organizations.

Customer Stewardship2.6
+ Support for Underserved/Purpose Driven Enterprises10.4
+ Impact Improvement5.7

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.



Previous Overall B Impact Scores

2019 Overall B Impact Score87.4

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