Start Broadband

Certified B Corporation

Victoria, Australia

Certified Since

October 2019


Computers & electronics



Operates In


Start Broadband provides brilliant broadband and communications services to homes and businesses, backed up by an expert support team. Start then direct a share of profits towards funding a home internet connection for families currently going without. Start have a national footprint and partner with major telecommunications providers Telstra, nbn, Optus, Vocus and BTB Australia. Start believe that every Australian deserves access to a home internet connection. Currently around 4 in 10 low-income Aussie families are going without. Being disconnected impacts employment, social interaction, access to education and digital literacy. To date Start Broadband’s Life Changing Connections Program has funded over 21,000 days of free broadband to families in need. This one simple connection opens up a whole new world of opportunity - children can do their online homework, parents can engage in job search and access government services, and the entire family can build their online skills.

Overall B Impact Score

Based on the B Impact assessment, Start Broadband earned an overall score of 80.0. The median score for ordinary businesses who complete the assessment is currently 50.9.
80 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 7.2

The Governance Impact Area evaluates a company's overall mission, engagement around its social and environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement1.3
Corporate Accountability0.0
+ Mission Locked2.5

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Workers 12.0

The Workers Impact Area evaluates a company's contributions to its employees' financial security, health and safety, wellness, career development, as well as overall engagement and satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Compensation & Wages1.9
Training & Education0.8
Worker Ownership2.0
Management & Worker Communication2.8

Community 50.2

The Community Impact Area evaluates a company's engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity, and inclusion; economic impact; civic engagement; charitable giving; and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Job Creation0.0
Diversity & Inclusion1.8
Civic Engagement & Giving11.6
Local Involvement6.7
Suppliers, Distributors & Product1.9
+ Designed to Give27.2

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Environment 10.4

The Environment Impact Area evaluates a company's overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company's operations and, when applicable, its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Land, Office, Plant2.0
Transportation, Distribution & Suppliers5.0

Previous Overall B Impact Scores

2019 Overall B Impact Score80

Best for the World

Every year, B Lab recognizes the B Corps that have achieved the highest verified scores in the five impact areas evaluated on the B Impact Assessment.

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