Cafédirect PLC
1.6
Kirklees, United Kingdom
June 2018
Beverages
Manufacturing
United Kingdom
Cafédirect Group is the UK’s social-purpose coffee roaster – home to Cafédirect, Grumpy Mule and our expert roastery business. Coffee doesn’t grow itself. People grow it. And right now, too many aren’t paid enough to keep going. That’s why we work directly with farmers, pay prices that support decent incomes, and invest in the future of coffee farming. As a social enterprise, farmers sit on our Board and share in our profits – shaping the business, not sitting at the end of it. Every cup helps build a better future for farmers – and for the coffee you love. That’s Coffee Done Right. In 2026, we recertified as an enlarged Cafédirect Group – bringing more of the coffee we roast under our social enterprise model. Since then, we’ve expanded our reach, sourcing more coffee on better terms and higher prices, connecting more farmers to Fairtrade and our ambition* of a living income. Grumpy Mule is now a certified B Corp too. As we grow, so does our responsibility – and we’re committed to continuous improvement across every part of the business, including reducing our footprint in line with the Science Based Targets initiative.
Overall B Impact Score
Governance 19.4
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Workers 22.0
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.
Community 47.4
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Environment 31.5
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Customers 3.5
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.