YHA Ltd
New South Wales, Australia
December 2025
Accommodation
Service with Significant Environmental Footprint
Australia
YHA Australia has been part of Australia’s travel story for a long time, and we’re only just getting started. As a for-purpose, membership-based organisation, we’re on a simple mission to create an open, and accommodating world where life flourishes. For more than 85 years, we've helped travellers see the best of Australia through safe, affordable, community-focused stays in the places they most want to explore. From social city rooftops to chilled coastal escapes and nature and adventure bases, our network is designed for connection, curiosity and personal growth. We believe travel should create positive change, not just good memories. When people experience nature, cultures and communities firsthand, perspectives shift, world-views widen, and respect deepens. When this happens at scale, expectations rise and the demands for a better way spark industry-wide shifts. From this perspective, YHA isn’t following the pack, we’re leading the way. and the whole industry gains a stronger reason to lift its standards. That's why we're moving beyond the idea of simply reducing harm and embracing a regenerative approach that helps leave places better than we found them. Across our national network of 18 properties, we are scaling practical sustainability programs that cut emissions,
Overall B Impact Score
Governance 19.3
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Workers 23.1
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.
Community 17.9
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.
Environment 23.2
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.
Customers 3.5
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.