Springload Te Pipītanga
Wellington Region, New Zealand
December 2019
Web portals
Service with Minor Environmental Footprint
New Zealand
Springload is Wellington’s largest independently owned digital agency. Born out of a simple principle to be nice and do good work, the 75+ strong team is changing the way businesses, government, and not-for-profits work and connect. Springload improves the lives of their customers, employees, and communities by making the things that matter, better. In practice this means producing world-class websites, apps, digital experiences, and research pieces that have a measurable, positive impact for people and the planet. People are at the heart of Springload — and this is reflected in their human-centred approach to strategy, UX, design, content, technology, and analytics. Beyond work, Springload also activates change for good by supporting social and environmental initiatives like Trees That Count, Dignity, and NZ Festival. Driven to change the world for the better, Springload is championing a greener business model and proving that it’s possible to be profitable and do good.
Overall B Impact Score
Governance 16.5
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Workers 36.5
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.
Community 24.3
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.
Environment 13.6
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.
Customers 24.1
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.