Community Services.Net Pty Ltd

Certified B Corporation

Queensland, Australia

Certified Since

February 2015


Software publishing and SaaS platforms


Service with Minor Environmental Footprint

Operates In


Community Pty Ltd is an Australian company that brings together innovative software and good human services practice. They do this through CSnet - their client information Software as a Service (SaaS). CSnet combines two key elements that make a world of difference – flexible web-based software and an information backbone to support and reflect good practice. CSnet is used across Australia and in the Asia Pacific, in urban, regional, rural and remote locations to collect and share real time information, and to report internally, to funders and ethical investors, about social outcomes achieved through the collective efforts of clients, communities and good human services. Community knows that the achievement of real change depends upon systemic effort and collaboration, underpinned by access to information about people and communities who are impacted. They want to be part of that effort and collaboration, by presenting meaningful information - in real time, respectful, and accurate.

Overall B Impact Score

Based on the B Impact assessment, Community Services.Net Pty Ltd earned an overall score of 117.3. The median score for ordinary businesses who complete the assessment is currently 50.9.
117.3 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 13.3

Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement3.1
Ethics & Transparency7.6
+ Mission Locked2.5

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Workers 30.0

Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Financial Security9.3
Health, Wellness, & Safety5.2
Career Development3.1
Engagement & Satisfaction8.7

Community 22.8

Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Diversity, Equity, & Inclusion7.2
Economic Impact6.5
Civic Engagement & Giving5.9
Supply Chain Management0.0

Environment 8.2

Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Environmental Management3.3
Air & Climate1.0
Land & Life2.5

Customers 43.0

Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.

Customer Stewardship4.7
+ Support for Underserved/Purpose Driven Enterprises16.2
+ Serving in Need Populations22

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Previous Overall B Impact Scores

2020 Overall B Impact Score117.3
2017 Overall B Impact Score104.3
2015 Overall B Impact Score100.9

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