Certified B Corporation

Coventry, United Kingdom

Certified Since

September 2022


Pharmaceutical products



Operates In

United Kingdom

At LloydsDirect, we make repeat prescriptions painless. Our app allows you to easily order medicine and reminds you to take and reorder it. Best of all, we deliver your prescriptions for free in planet-friendly packaging. We don’t stop at packaging, though. We’re mindful of the waste we create as a business and ensure none of it goes directly to landfill. Lessening our carbon footprint is also high on our agenda. It’s why our central pharmacy is now powered by renewable energy. Plus, we’re funding forest-planting projects to offset our cardboard use with the help of environmental organisation Ecologi. As much as we care about the planet, we care about our colleagues. So we welcome people from all walks of life and give them the space to grow and thrive. And that’s just the beginning. We've got more work to do to become a fully sustainable pharmacy, and we’re on it. We’ll be sharing our journey on our website so you can see how we’re doing.

Overall B Impact Score

Based on the B Impact assessment, LloydsDirect earned an overall score of 85.4. The median score for ordinary businesses who complete the assessment is currently 50.9.
85.4 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 7.3

Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement1.9
Ethics & Transparency2.9
+ Mission Locked2.5

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Workers 19.7

Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Financial Security4.0
Health, Wellness, & Safety6.9
Career Development3.0
Engagement & Satisfaction5.0

Community 13.3

Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Diversity, Equity, & Inclusion5.0
Economic Impact1.9
Civic Engagement & Giving0.3
Supply Chain Management6.0

Environment 16.1

Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Environmental Management2.6
Air & Climate5.7
Land & Life6.2

Customers 28.8

Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.

Customer Stewardship3.5
+ Health & Wellness Improvement25.3

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.

Previous Overall B Impact Scores

2022 Overall B Impact Score85.4

Additional Documentation

LloydsDirect Transparent Assessment 2021

LloydsDirect B Corp Impact Report Year 1

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