NuServe Limited

Certified B Corporation
Headquarters

West Sussex, United Kingdom

Certified Since

September 2020

Industry

Facilities & cleaning services

Sector

Service with Significant Environmental Footprint

Operates In

United Kingdom

NuServe is a family owned and award-winning office cleaning business, with traditional values, but a modern an innovative approach. They believe that every working adult should be able to provide for their family; that collectively we must act urgently to save our planet, and that companies should be trustworthy, act ethically and serve a purpose greater than profit alone. They are a Living Wage Recognised Service Provider with a strong training and development philosophy. We use non-chemical cleaning agents, champion the use of FSC certified tissue paper and hand towel and work closely with our clients to better manage their waste and improve recycling. In 2019, we achieved carbon neutrality; something we’re really proud of. At NuServe, they have gone to great lengths to ensure we don’t overpromise and that they deliver what they say we will. They use technology to help us monitor our service, and they are transparent with their customers about their performance. Most of all, they expect a lot of each other, and try to treat everyone the way they want to be treated ourselves.

Overall B Impact Score

Based on the B Impact assessment, NuServe Limited earned an overall score of 81.1. The median score for ordinary businesses who complete the assessment is currently 50.9.
81.1
81.1 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 15.1

The Governance Impact Area evaluates a company's overall mission, engagement around its social and environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement2.4
Ethics & Transparency2.7
+ Mission Locked10

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Workers 17.3

The Workers Impact Area evaluates a company's contributions to its employees' financial security, health and safety, wellness, career development, as well as overall engagement and satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Financial Security1.7
Health, Wellness, & Safety8.1
Career Development2.1
Engagement & Satisfaction4.5

Community 18.8

The Community Impact Area evaluates a company's engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity, and inclusion; economic impact; civic engagement; charitable giving; and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Diversity, Equity, & Inclusion3.8
Economic Impact5.0
Civic Engagement & Giving3.4
Supply Chain Management4.8

Environment 26.3

The Environment Impact Area evaluates a company's overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company's operations and, when applicable, its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Environmental Management3.4
Air & Climate4.0
Water0.5
Land & Life4.1
+ Land/wildlife Conservation0.7
+ Toxin Reduction / Remediation0.2

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Customers 3.5

The Customers Impact Area evaluates a company's stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts and media products, serving underserved customers or clients, and services that improve the social impact of other businesses or organizations.

Customer Stewardship3.5


Previous Overall B Impact Scores

2020 Overall B Impact Score81.1

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