The Body Shop International

Certified B Corporation

West Sussex, United Kingdom

Certified Since

September 2019


Personal care products



Operates In

United Kingdom

Founded in England in 1976, The Body Shop is a global beauty brand offering high-quality, naturally-inspired beauty products. It began with The Body Shop’s founder, Dame Anita Roddick, and her belief that business could be a force for good. Today, this ethos remains the brand’s driving force, and the brand now has a global presence operating in more than 80 countries with 2,500 stores and a digital presence. The Body Shop is not only a beauty brand, but also an iconic social business. It was one of the first businesses to pioneer Open Hiring, the radical recruitment process removing barriers to employment for some of the most vulnerable people in society. From campaigns to increase young people’s access to political systems; continued fights to ban cosmetic testing on animals; contributing to the circular economy through refillable products and recycling plastic waste; to running the world’s largest Community Fair Trade programme, The Body Shop continues to use its influence to encourage businesses to do things differently and demand social and environmental justice.

Overall B Impact Score

Based on the B Impact assessment, The Body Shop International earned an overall score of 93.8. The median score for ordinary businesses who complete the assessment is currently 50.9.
93.8 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 18.3

Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Workers 26.8

Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Community 25.7

Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Environment 18.0

Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Customers 4.8

Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.

Previous Overall B Impact Scores

2023 Overall B Impact Score93.8
2019 Overall B Impact Score82.6

Additional Documentation

Aggregated Score Methodology Summary 2019

Disclosure Report 2019

Transparent B Impact Assessments 2019

Disclosure Report 2023

Aggregated Score Methodology Summary 2023

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