

Town Square Spaces Ltd.

Wales, United Kingdom
April 2019
Membership organizations
Service with Significant Environmental Footprint
United Kingdom
Town Square’s mission is to make a positive impact on individuals, and therefore society as a whole. They want to support people to be part of the modern economy by connecting a community of like-minded start-ups, and are building these communities in areas in need of regeneration. Town Square offer support for people to start and grow their own businesses. As well as operating a number of coworking spaces, they run an accelerator programme for high-growth businesses, a club to help people develop their business idea while still working, and an online platform where anyone wanting to start a business can find a range of helpful resources and a community of like-minded entrepreneurs. Innovation and open-mindedness are key to their mission. Gone are the days when business meant a room full of suits – Town Square do things differently. They strongly believe that everyone can start a business, and create a friendly and supportive environment to help people achieve their dreams and reach their full potential. Because why shouldn’t work be fun? The founders grew their first space in one of the most deprived areas in Europe, but it is now one of the largest coworking communities in the UK. It has created £53million GVA uplift, 620+ jobs and supported 350+ businesses.
Overall B Impact Score
Governance 16.9
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Governance 16.9
Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.
What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.
Workers 22.1
Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.
Community 26.1
Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.
Environment 13.7
Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.
Customers 3.0
Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.